HomeAboutServicesIndustriesGet a Quote
Get In Touch

Let’s Talk About
Your IT Needs

Free 30-minute consultation. No obligation. Just honest advice from Hawaii’s IT experts.

Reach Us Directly

Our Contact
Information

Office Address
5488-A Koloa Rd, Koloa
Hawaii 96756, United States
Business Hours
Mon–Fri: 8:00 AM – 6:00 PM HST
Emergency IT support available 24/7
Response Time
All inquiries answered within 24 business hours. Critical issues handled immediately.
Ready to get started?
Email us directly — we respond within 24 hours.
info@brillianttechie.com
Common Questions

Frequently
Asked

Is the initial consultation really free? +

Yes — we offer a complimentary 30-minute consultation for all new clients. We discuss your environment, challenges, and goals before making any recommendations.

Which Hawaiian islands do you serve? +

We’re headquartered in Koloa, Kauai, and serve businesses across all major Hawaiian Islands — Oahu, Maui, the Big Island, Molokai, and Lanai. Remote clients are served nationwide via our managed cloud services.

Do you work with small businesses? +

Absolutely. Many of our clients are SMBs with 5–150 employees. We offer scalable plans for growing businesses that need enterprise-quality IT without the enterprise price tag.

How quickly do you respond to IT emergencies? +

Managed IT clients receive 24/7 emergency support with a response within 1 hour for critical issues. Standard requests are addressed within 4 business hours.

Can you help with HIPAA or PCI compliance? +

Yes. Our team has deep experience in HIPAA, PCI-DSS, SOC 2, and ISO 27001. We assess your current posture and implement the controls needed to meet your specific requirements.