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Privacy Policy

Last updated: January 1, 2025

1. Overview

Brilliant Infotech ("we," "us," or "our") operates brillianttechie.com and is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information when you visit our website or engage our IT consulting services.

Contact: Brilliant Infotech, 5488-A Koloa Rd, Koloa, Hawaii 96756. Email: info@brillianttechie.com

2. Information We Collect

Information You Provide:

  • Contact details (name, email, phone, company name)
  • Messages, project descriptions, and service inquiry details
  • Email correspondence

Automatically Collected:

  • IP address and general location data
  • Browser type, operating system, device type
  • Pages visited, session duration, referring URLs

3. How We Use Your Information

  • Responding to inquiries and providing consulting quotes
  • Delivering contracted IT services and technical support
  • Communicating about your account or project status
  • Improving our website and service offerings
  • Sending relevant service updates (with your consent)
  • Complying with applicable legal obligations

4. Sharing Your Information

Service Providers: Trusted third-party vendors bound by confidentiality agreements who assist in delivering our services.

Legal Requirements: We may disclose information when required by law or to protect safety and rights.

We never sell your personal information to third parties.

5. Cookies

We use essential, analytics, and preference cookies. You may disable them in your browser settings, though some website features may be affected.

6. Data Security

As an IT security firm, we apply SSL/TLS encryption, role-based access controls, regular security audits, and physical access controls. We will notify you of any breach per applicable law.

7. Your Rights

You may access, correct, delete, or restrict your personal data at any time. Contact info@brillianttechie.com — we respond within 30 days.

8. Data Retention

Contact inquiries are retained for 3 years. Active client records are retained for the engagement period plus 7 years for legal and compliance purposes.

9. Children’s Privacy

Our services target business professionals. We do not knowingly collect data from individuals under 18.

10. Changes

Material changes will be communicated via email or website notice. Continued use after notice constitutes acceptance.

11. Contact Us

Brilliant Infotech
5488-A Koloa Rd, Koloa, Hawaii 96756, United States
info@brillianttechie.com